Coupang Logistics Service (CLS) announced on the 14th that it had held an event to provide supplies to delivery drivers affiliated with delivery companies to prevent heat-related illnesses during the summer heat.
The event targeted delivery drivers (Quick Flexers) from delivery companies and took place on the afternoon of the 13th at the Songpa Camp in Seoul. Approximately 10 people, including Hong Yong-jun, CEO of CLS, and representatives from delivery companies, participated in providing refreshing bottled water, electrolyte drinks, neck coolers, cooling sleeves, cooling patches, and sports candies to the Quick Flexers.
CLS plans to provide the highly preferred cooling sleeves to Quick Flexers nationwide and also offer cooling bags to keep ice-cold bottled water for health checkup reservations, fully covering the related expenses.
CLS and the entrusted delivery companies are the first in the industry to sign a business agreement with a medical examination institution, offering comprehensive health checkups and specialized health management programs to Quick Flexers. To this end, the medical examination institution operates a dedicated team comprised of occupational medicine specialists, health management nurses, and other experts, while CLS fully supports the related expenses.
CLS has implemented a backup driver system for the first time in the industry, allowing customers to receive deliveries 'seven days a week' while drivers can work 'five days or fewer per week'.
According to data from the Korean Society of Logistics Science and Technology, CLS's proportion of operations for five days or fewer per week is 62%, which is significantly higher than other delivery companies that are in the single digits.
For delivery drivers who choose six-day delivery, CLS will introduce a 'mandatory holiday system' in 2025, requiring at least one consecutive two-day break each semester, along with implementing a 'delivery-free day' allowing them to take a break as desired each semester.