YES24 announced on the 17th that it will provide gift certificates worth 5,000 won as compensation to customers for the service suspension caused by a hacking attack.
The entire compensation plan applies to members who have made online purchases on YES24 within the last year. The gift certificates can be used for books, music albums, and concert ticket reservations.
YES24 will also provide all members who have made online purchases in the last year with one free shipping coupon. Additionally, all members who purchased eBooks will receive a 5,000 won eBook exclusive YES gift certificate.
YES24 had its app and internet network paralyzed due to a ransomware hacking incident on the 9th. Major service functions were restored on the 13th, just five days after the issue occurred. Some additional services, including reviews, are currently undergoing recovery efforts.