Park Jong-woon (left), head of ICT Planning Division at Korea Electric Power Corporation (KEPCO), and Lim Jang-hyuk, head of the corporations customer group at LG Uplus, are taking a commemorative photo at the business cooperation signing ceremony held at Korea Electric Power Corporation Gangnam branch conference room. /Courtesy of LG Uplus

On the 13th, LG Uplus announced that it signed a business agreement with Korea Electric Power Corporation (KEPCO) to provide data-driven social safety net services and will participate in the "single-person household care service."

The "single-person household care service" is part of a social safety net established by Korea Electric Power Corporation to address social issues such as the isolation and deaths of single-person households, which began in 2021.

Currently, the power usage data collected by remote metering devices (AMI) in each household can proactively detect abnormal patterns such as long-term non-use of electricity and sudden changes in usage by single-person households.

LG Uplus noted that combining this with communication information, such as calling or data usage patterns, improves detection accuracy further and can significantly reduce unnecessary false alarms.

Detected signs of crisis are communicated to local governments. If necessary, AI will automatically attempt to make care calls, or welfare officials will directly check and respond.

According to Korea Electric Power Corporation, the service has saved 13 lives so far. Additionally, it has reduced the burden of phone calls and visits for welfare officials by more than 86%, achieving an expense saving effect of approximately 690 billion won compared to existing IoT-based services.

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