SK Telecom announced on the 9th that it will not impose penalties on subscribers who are unable to terminate their contracts due to overseas residence or military service.
As of April 18, SK Telecom will not impose penalties on customers who terminate their contracts by the 14th, even if they were under a contract. This measure follows the Ministry of Science and ICT's announcement on the 4th regarding the investigation results into SK Telecom, which had its SIM information leaked due to a hacking attack, concluding that "penalties should not be imposed."
SK Telecom will not impose penalties on subscribers who are unable to terminate their contracts within the specified time due to unavoidable reasons. If reasons such as ▲long-term hospitalization (hospitalization confirmation document) ▲military service (military service certificate or service confirmation) ▲overseas residence (proof of entry and exit) ▲residence in remote or mountainous areas (areas specified in the Act on Promotion of Education in Islands and Remote Areas, resident registration documents) ▲execution of a sentence (incarceration certificate) are confirmed, the penalties will be waived even if the contract was not terminated within the deadline.
Individuals who have been hospitalized long-term must terminate their contracts within 10 days of discharge and call customer service to apply for a waiver by submitting the hospitalization confirmation document, thus avoiding penalties. The company also implements a permanent penalty waiver policy for reasons such as immigration, disappearance, or death.