LG Uplus announced on the 29th that it will be the first in the industry to implement a 'malicious app infection notification service' that alerts users via Kakao about the risks of voice phishing and smishing when malicious applications are installed on their smartphones.
Customers who receive the notification should verify if they have suffered any financial damage and, if so, report it to the police using someone else's mobile phone.
Even if there is no damage, it is important to visit the nearest police station or LG Uplus store as soon as possible. This is necessary because voice phishing criminal organizations may still be in the preparatory stage of committing crimes, making it essential to detect and delete malicious apps.
Malicious apps are primarily spread through access to malicious URLs impersonating public institutions or corporations and app installations, utilizing the mobile device to seize calls and messages for criminal activities.
LG Uplus is taking measures to monitor malicious URLs and apps 24 hours a day through its 'customer damage prevention analysis system,' blocking access as necessary. Data related to malicious apps is transmitted to the police for prevention and investigation purposes.
Hong Kwan-hee, head of LG Uplus's information security center (CISO/CPO·executive director), said, 'We will implement the best measures for customer protection and strive to establish ourselves as the telecommunications company most sincere about security.'