SK Telecom announced on the 17th that it has made updates to improve the usability of its artificial intelligence (AI)-based currency service 'adot call.' The update includes various features that have been added and improved, with a focus on enhancing the user experience (UI·UX).
In the adot call app, users can now sort recording files by latest, by call, by file size, and by contact, and can also search by name or phone number. Additionally, a feature that allows users to save recording files in a text format has been added. This enables users to manage and check call records more conveniently.
The call record with the call counterpart has also been modified for easier access. In the existing 'recent records' category, users could touch the counterpart to view the call summary, which has now been separated into a 'records' button and a 'call summary' button to improve usability. Users can now play recording files directly from the call summary category.
The spam filter feature has been renamed 'AI Safe Block,' based on user ratings and category data accumulated from T Call. This feature enables an AI model to detect and block spam and suspected voice phishing numbers in real time. As a newly introduced functionality, customers can check call attempts that the AI has blocked, and a feature has also been added to allow them to verify blocked call attempts for three months. This feature has been included at the request of customers.
Additionally, the method of displaying the risk level of spam calls has been changed. The previous 'low intensity' and 'high intensity' labels have been revised to 'basic intensity' and 'strong intensity' to improve the clarity of risk communication, allowing customers to recognize spam risks more clearly. This was modified due to concerns that the word 'low' could lead to underestimating the risk of spam.
Other improvements include enhancements to the date and time display, and updates that bold the caller information on the screen during incoming/outgoing calls and while on a call. With these updates, customers can utilize a more intuitive and convenient currency service.
A representative from SK Telecom noted, 'This update is the result of reflecting customer feedback as much as possible,' and added, 'We will continue to introduce various convenience and safety features so that customers can enjoy currency services more conveniently and confidently.'