The Ministry of Science and ICT's Korea Post noted on the 14th that a phishing case impersonating postal workers has been discovered and urged individuals to report such phone calls to authorities like the police.
According to Korea Post, scammers have recently been making calls to unspecified individuals, claiming, "I am a postal worker, and the requested ㅇㅇ card has arrived." To recipients who have never applied for a card, they say, "Contact ㅇㅇ card company to inquire." When recipients call the number provided, they are led to install malicious apps, and it is believed that the scammers extract personal information from the recipients' mobile phones, thereby conducting phishing scams.
This is similar to a previous case where a postal worker from Incheon Namdong Post Office was impersonated. In December of last year, cases of personal information theft occurred, with scammers impersonating postal workers and directing individuals to call numbers that were different from those of Incheon Mansu Apartment Post Office and Incheon Mansu 6-dong Post Office, as well as requesting various forms of authentication.
Accordingly, Korea Post provided guidelines for the public to prevent phishing and requested citizens' vigilance. If suspicious calls are received, individuals should report them immediately to law enforcement agencies, and it emphasized that measures such as not clicking on URLs or phone numbers from unknown sources and enhancing smartphone security settings are necessary, in accordance with the Korean National Police Agency's "Security Guidelines for Preventing Cyber Fraud Victims."
Under Article 31 of the Postal Act, postal workers deliver to the address indicated on the mail, thereby ascertaining the delivery location in advance through the mail. For this reason, they do not inquire about the delivery address from recipients.
Korea Post has provided five guidelines to reduce the risk of fraud through impersonating postal workers. These include: checking if there is mail to be received, verifying delivery notifications for registered mail through text messages and social media, confirming what the address and tracking number written on the mail are, checking the contact information of postal workers and tracking number through the postal customer center, and reporting to the police if fraud is suspected.