KB Capital announced on the 24th that it has opened a direct transfer service for individuals and sole proprietors, allowing them to handle the complex and cumbersome task of transferring automobile lease and long-term rental car agreements easily and without paperwork.
Transferring automobile leases and long-term rental cars has the advantage of allowing the existing contract holder to avoid early termination penalties by transferring the vehicle and contract to another person while maintaining the original contract terms when they wish to dispose of the vehicle during the contract period.
Generally, the procedures for transfer involve complex steps and waiting times, including receiving consultation requests, submitting required documents, waiting for approval, and confirming deposits. However, KB Capital's newly introduced direct transfer service allows customers to easily apply anytime and anywhere via their mobile devices by sending a direct processing URL through a notification message when they submit a consultation request on the website or customer service center.
KB Capital's direct transfer service significantly enhances customer convenience by supporting a one-stop process that quickly and conveniently handles everything from entering transfer information, identity verification, limit inquiries, checking review results, to deposit processing.
Essential documents, including proof of automobile insurance, can be easily uploaded through photographing, and the system has been improved to send notification messages to both the contract holder and the transferee at each step of the process to minimize unnecessary time consumption for customers.
A representative from KB Capital said, “We expect that many customers will be able to save unnecessary time and effort through the provision of the new transfer service,” and “KB Capital will continue to strive to provide financial services that can be used safely and conveniently through customer-centered digital innovation.”