Following Kiwoom Securities, investors experienced inconvenience as trading transactions were delayed due to order errors at Mirae Asset Securities.
According to the financial investment industry on the 18th, a delay in pre-market transactions occurred due to errors in Mirae Asset Securities' home trading system (HTS) and mobile trading system (MTS).
As the pre-market orders were not processed even after the regular market opened, investors' complaints poured in. Currently, new orders are being processed normally, and measures are being taken for the delayed orders.
This system error is the second issue that has occurred at Mirae Asset Securities since the launch of the alternative exchange, Next Trade (NXT), last month. On the 4th of last month, there was a problem with delayed order execution inquiries on Mirae Asset Securities' HTS and MTS.
Mirae Asset Securities issued a notice saying, "A delay in processing certain orders during the NXT pre-market hours has occurred, and processing of pre-market orders placed during that time is delayed," adding, "We will do our best to resolve this issue as soon as possible."
A representative from Mirae Asset Securities noted, "We are currently investigating the cause of the error."