Singer and actress Hyeri's representatives have released a statement regarding illegal ticketing for the fan meeting.
Hyeri's agency, Sublime, stated on the 15th via her official social media that "the 2025 HYERI FANMEETING TOUR 'Welcome to HYERI’s STUDIO' IN SEOUL is exclusively sold through Ticket Link, and tickets are not sold through any other channels." They also mentioned, "Tickets purchased from others, through personal transactions, online second-hand transaction sites, or other methods without going through an official reservation point cannot be canceled or refunded."
The agency noted that "illegal ticket transactions are subject to cancellation without prior notice at the organizer's discretion," and "illegal ticket transactions are continuously monitored by the organizer, and reports of illegal transactions are being accepted at the official email below."
Additionally, they emphasized that "if you purchase a maximum of two tickets per performance using multiple accounts, tickets will not be issued after a strict identity verification process. Please cancel reservations for seats that you will not personally use. Furthermore, if you have made reservations using multiple accounts with the same name or contact number, your reservation may be canceled during the internal verification process."
Meanwhile, Hyeri will hold her first solo fan meeting, ‘2025 HYERI FANMEETING TOUR 'Welcome to HYERI’s STUDIO'’, at Ewha Womans University Samsung Hall on June 7 to celebrate her 15th debut anniversary.
The concert tickets sold out all two performances just one minute after they opened on the 14th, but later, indications of illegal ticketing by internet users from Korea and abroad surfaced, leading to controversy.
Here is the full statement from the agency.
The 2025 HYERI FANMEETING TOUR 'Welcome to HYERI's STUDIO' IN SEOUL is
exclusively sold through Ticket Link, and tickets are not sold through any other channels.
Tickets purchased from others, through personal transactions, online second-hand transaction sites, or other methods without going through an official reservation point cannot be canceled or refunded.
The responsibility for damages arising from personal direct transactions lies solely with the parties involved, and
the organizers and reservation agencies are not liable for any such matters.
Additionally, illegal ticket transactions are subject to cancellation without prior notice at the organizer's discretion.
Illegal ticket transactions are continuously monitored by the organizer, and
reports of illegal transactions are being accepted at the official email below.
* Required information for reporting illegal transactions
- Reservation information
Two of the three pieces of information are required: reservation number, name of the purchaser, phone number
(If possible, please provide as much reservation information as possible, including seat number, purchaser's email, etc., for accurate reservation verification.)
- Indications of illegal transactions
Images of illegal transaction sites, URLs of illegal transaction sites
(If illegal transaction posts are deleted, please submit screenshots if possible.)
* Reported transactions will be processed as a group without notifying the reporter after the reception procedure is completed.
2025 HYERI FANMEETING TOUR 'Welcome to HYERI's STUDIO' IN SEOUL
Global ticket reservations will only be available for ticket collection at the venue on the day of the performance after confirming the reservation statement (printed or mobile) and the valid physical ID of the purchaser.
* Valid ID for identity verification *
Foreign nationals (non-Korean citizens): passport, alien registration card.
If you purchase a maximum of two tickets per performance using multiple accounts,
tickets will not be issued after a strict identity verification process.
Please cancel reservations for seats that you will not personally use.
Additionally, if you have made reservations using multiple accounts with the same name or contact number, your reservation may be canceled during the internal verification process.
[Photo] OSEN DB
[OSEN]